FAQs or Frequently Asked Questions
1. What type of hair do you sell?
At KYAGLAM, we offer 100% virgin and raw human hair—carefully sourced, unprocessed, and full from root to tip. Our premium bundles, wigs, and closures are designed to deliver long-lasting quality and unmatched luxury.
2. Are your wigs glueless or do they require glue?
We offer both! Many of our wigs are glueless and beginner-friendly. Product descriptions will let you know if glue is recommended.
3. How long does shipping take?
Processing takes 1–3 business days. Standard shipping within the U.S. typically arrives in 3–7 business days. Express shipping is also available at checkout.
4. Do you offer returns or exchanges?
Due to hygiene and the custom nature of our products, all sales are final. Please review your order carefully before checking out.
5. Can I customize my wig?
Yes! We offer custom options for length, lace type, and cap size. For special requests, please contact us before placing your order.
6. Do you ship internationally?
Yes, we ship worldwide! Rates and delivery times vary depending on your country.
7. How do I care for my hair?
Use sulfate-free shampoo and conditioner. Avoid heavy oils and always use heat protectant when styling. Store wigs on a stand when not in use to preserve shape.
8. HOW MUCH IS SHIPPING?
Shipping is calculated at checkout based on your selected method:
• Standard Shipping (3–7 business days): $6.95
• Express Shipping (1–3 business days): $14.95
Tracking numbers are provided with every order.